We stand behind the quality of our products with a 1-Year Warranty. We guarantee that every MadeToPromo product is free of manufacturing defects. If you discover a material or manufacturing defect, we will replace or repair the item at our discretion.
Contact customer service at [email protected] and we'll do whatever it takes to correct the situation. It's really as simple as that!
When contacting us, please provide the following information to help us speed up the resolution of the problem:
- Order Number
- Full Name
- SKU #
- Detail of the defect
- Photos showing the defects will be required to process the warranty claim.
